Privacy Policy

Cloud Confections Inc. dba Yum Clouds (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you when you use our website:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.

• Account Information: Login credentials if you create an account.

• Order Information: Purchase history, preferences, and customer support interactions.

• Device & Usage Information: IP address, browser type, operating system, cookies, and browsing activity on our site.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders.

• To communicate with you about your orders, account, or customer service requests.

• To send you promotional offers, newsletters, or updates (only if you have opted in).

• To improve our website, products, and services.

• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors such as payment processors, shipping carriers, and website hosting providers, who help us operate our business.

• Legal Compliance: When required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze traffic, and deliver relevant advertising. You may disable cookies in your browser settings, but some features of our site may not function properly without them.

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal information, subject to legal and contractual obligations.

• Opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly.

To exercise these rights, please contact us at hello@yumclouds.com